Alton Towers Newsletter

Alton Towers Autumnal Update – September 2019

Hello again, thought I’d drop you another line or two to update you on what’s been going on since May and to look forward to what’s coming up next.

Nemesis 25th Anniversary celebrations

We celebrated 25 years of our most cherished rollercoaster with a number of activities and events over the weekend of 16th, 17th and 18th August. The ride’s very popular creator John Wardley was on hand for meet and greets with the rides biggest fans and there was discounted entry for those who could prove their devotion by bringing an old ride photo in with them! Over the years the ride has hosted many celebrities and famous visitors including Prince William and Prince Harry, Robbie Williams, the Power Rangers, TV presenter Emma Willis, the Gladiators, Kerry Katona, stars of Coronation Street, EastEnders and Hollyoaks, former striker Michael Owen, actor John Thompson and comedian Jason Manford. Located in the Forbidden Valley area of the Theme Park, Nemesis also hit the headlines when it set the Guinness World Record for the most naked people riding a coaster in August 2004!

During the three day celebration we encouraged people to share their ‘Nemories’ from the coaster’s 25 year history on social media and a giant commemorative photo opportunity was installed on the theme park for guests to take a souvenir selfie.

Charity and Community Engagement activities

The application deadline has now passed for those wanting us to donate tickets for events and fund-raising activities for this year but it will reopen in February if you are planning on doing anything in 2020. To-date we’ve supported the shows and fetes in Alton and Denstone; bought flowers for Oakamoor and Alton; purchased a (massive!) stone planter for Croxden which is now outside the church; contributed towards another locally sited de-fibrillator, this one in Rocester; donated to the Rotary Club’s Period Poverty campaign, the Douglas MacMillan Hospice in Stoke, Nottingham Hospital’s Neo-natal unit and Kinder Scout Mountain Rescue team, the latter on behalf of a much loved employee who tragically died after a fall in the Peak District. We’ve also gifted over a thousand tickets to local charities so they can raise funds for organisations that mirror the goals of our own charity, Merlin’s Magic Wand.

Our First Responder group continues to be a massive support and asset to the local community and there have been several instances this year where they have literally saved the lives of local people. A recent example was a young man who was taken gravely ill in July. The team responded on behalf of West Midlands Ambulance Service and were able to continue giving life-saving treatment until the paramedics arrived. The combined effort of the attending teams led to a full recovery and the patient and his family are enormously grateful to those who responded that night.

This offsite commitment can sometimes go unnoticed due to the very nature of the beast, but we are immensely proud of the work they do to keep everyone safe.

On 10th July we were delighted to host a graduation ceremony for students completing the Visitor Attraction and Resort Management foundation degree which they had been studying at Staffordshire University. Joined by academics, family and friends at the theme park, the ceremony took place on Oblivion, the World’s first vertical drop rollercoaster!

This unique two year, full-time course was launched in 2015 and is taught at Staffordshire University in partnership with Alton Towers Resort. It includes 20 weeks paid work experience and the opportunity to top up to a BA (Hons) degree in the third year.

Closed days

As in previous years, the Theme Park and Spa will be closing mid-week from the start of September. All the dates are on the website, but for ease of reference here they are:

Theme Park closed on:
9th, 10th, 11th, 16th, 17th, 18th, 23rd, 24th, 25th, 30th September
1st, 2nd, 7th, 8th, 9th, 14th, 15th, 16th October.

Spa closed on:
10th, 17th, 24th September
1st, 8th, 15th October

There will also be some Waterpark closed dates in October and November so do check on the website if you’re planning a visit.


Scarefest returns to the Resort this October, and it’s bigger, better, spookier, sinister-er, darker and Dungeony-er than ever!

Alton Towers Resort will transform into the ultimate home of Halloween this October as its award-winning Scarefest returns for 2019 with live entertainment for all ages, rides in the dark and even more new attractions.
What better time to meet the revolting residents of the brand-new Alton Towers Dungeon? The gruesome guys and ghouls will take particular delight in torturing, shocking and spooking those who dare to journey down the terrifying Black River this Halloween.

If that’s not scary enough, a new chilling scare maze – ‘The Attic: Terror of the Towers’* – joins the award-winning line up of live action mazes for thrillseekers, inviting the foolhardy to climb up to The Attic and discover the horrible truth of the ‘The Governess’!

Scarefest 2019 also sees the return of ‘Sub-Species – The End Games’, ‘Altonville Mine Tours: Uncover the Legend of the Skin Snatchers’ and Project 42 for guests brave enough to take on the ultimate Scarefest experience.

A brand new family maze called ‘Darkest Depths’ is set to shiver the timbers of families in Mutiny Bay, whilst younger children can enjoy live shows through-out the day including the CBeebies Land Monster Ball, the Famous Freaky Five and the legendary Alton Ancestors.

Open until 9pm daily, Scarefest also sees the much anticipated return of ‘rides in the dark’ including the chance to experience the spectacular Wicker Man as it bursts into flames providing an experience that is even more thrilling and intense by night.

There really is something for all the family to enjoy, so take in the spooky sights, music and street theatre and have some spine-tingling fun! Scarefest takes place on October weekends (5th, 6th & 12th, 13th), then each day from 18th October to 3rd November 2019. Local resident passes are valid until 3rd November but they do exclude the last Saturday of Scarefest which is the 2nd.

Fireworks dates and booking process

Fireworks will run on Friday 8th, Saturday 9th and Sunday 10th November and local resident passes will be valid on the Friday and the Sunday. Pre-booking is essential so please email and let us know how many people will be coming, and how many vehicles you’ll need parking for. We will have a dedicated turnstile for you to use when you arrive so your passes can be manually scanned to confirm they haven’t been previously used and are still valid.

If you haven’t applied for your tickets yet, it might be a good idea to get it done in plenty of time, so send your Council Tax bill to and they will process it as quickly as possible. If you’d rather apply by mail, send a copy of your Council Tax bill to Alton Towers Admissions, Alton Towers, Alton ST10 4DB (enclosing an SAE).

That’s all for now. As ever if you have any questions, concerns or comments please let me know.

Liz Greenwood
Local Community Engagement
Tel: 01538 704 017
Mob: 07968 998 922

Please note my usual working week is Monday to Wednesday