Alton Towers Newsletter

Alton Towers Update – New Year 2018

Hello all, and may I start by wishing you all a very happy New Year (I think I can get away with it until the end of the week!) Just a quick note to update you on a few bits and pieces that have either happened since Christmas or will be happening very soon.

New ride announcement!

You’ll probably all know that we’re opening a new ride this year and today we finally get to announce it! Wicker Man replaces the somewhat leaky Log Flume and it’s the UK’s first new wooden rollercoaster experience in 21 years! In a globally unique twist, we’ve installed a Wicker Man structure standing almost 60ft tall at the centre of the ride, which will appear to burst into flames each time the track races through it (which is three times every circuit)!

Of course the safety of guests has been paramount in the design and build of Wicker Man, incorporating the latest in proven safety technology, rigorous testing and hundreds of training hours for ride operators, and a world-class team of experts are still working on the attraction, led by Great Coasters International, the world’s leading creators of wooden rollercoasters.

People waiting to go on the ride will embark on a multi-sensory rite of passage, in which they’ll be drawn into the mysterious world of The Beornen, a shadowy group living in the woods surrounding the theme park. We love a good back-story and this will build the anticipation of riders right up to the point they board, and then it’s off to face the Wicker Man himself! The ride will have a height restriction of 1.2m so will be suitable for younger visitors who aren’t put off by the Beornen!

We don’t have a confirmed opening date for the ride yet, but the Park will open on Saturday 17th March. The season will run until Sunday 4th November and we will be operating six day weeks again at the less busy times, with a couple of four day weeks in September. If the opening days are key for you, please do check on our website for the detail ( to Know/Opening Times).

Local Resident Passes

We’re introducing Print at Home tickets for local residents this year which means if you apply by email, we’ll send you these instead of physical tickets. Standard tickets will still be issued if you write in by letter or come in person to collect, but over time we’ll be phasing these out. To this end, we’ll be sending a letter to everyone we’ve got on our mailing list to update your details – including telephone and email. It’s more cost effective for us to correspond by email than it is by letter, and it’s also far quicker so we hope everyone will agree to share. If you have friends or neighbours who are concerned, I hope you’ll explain the process to them and assure them that we don’t bombard you with sales emails (well apart from the odd Spa offer or two)!

If you’re coming in to collect passes (which won’t be available until February), you’ll notice that the Admissions Plaza has had a redesign with new bollards to separate visitors from vehicles and the removal of the old ticket kiosks. Your passes will be still be held at the main Pre-Booked Ticket Collection window.


Don’t forget Karen Nicks holds a yoga class on the Park every Monday night from 7.30pm. If you’re interested, please contact Karen directly on or call her on 07963 558 205. It’s £5 per session (£3.50 for concessions) and it runs until 8.45pm. Perfect New Year resolution…..

As ever if you have anything you want to discuss with us, feel free to drop me an email or give me a call. We’ll be holding a couple of community open nights again once we’re fully open so hopefully I’ll see some of you there.

Kind regards

Liz Greenwood
Local Community Engagement, Alton Towers Resort
01538 704017
07968 998 922

Please note my usual working week is Monday to Wednesday.